Website service assistants
Guide visitors through your services, answer questions using approved content and provide a clear route to contact a person.
CUSTOM SERVICES / VIRIDLABS
Website chatbots & workflow automation.
Help visitors find answers and reduce repetitive work. ViridLabs builds website assistants and business automations around a defined task, your available information and the tools your business actually uses.
Discuss your requirements ↗Explore our interactive concepts ↓WHAT YOU CAN BUILD
Built around the job.
Enquiry and qualification flows
Collect the details needed for a useful conversation, then pass the enquiry to your chosen inbox or business system.
Repetitive workflow automation
Connect steps such as collecting information, preparing a draft or updating a record, with agreed checks and human approval where needed.
DELIVERABLES
What we can scope.
Your proposal confirms the exact deliverables. A typical discussion covers:
- A definition of the task, supported questions and limits of the assistant or workflow.
- A review of the content, systems and access needed for the agreed integration.
- A chatbot interface or workflow implementation matched to that scope.
- Fallback messages, error handling and routes to a person where appropriate.
- Testing with agreed examples and a handover explaining ongoing dependencies.
COST & TIMING
A quote that fits.
A scripted enquiry flow and an AI assistant have different requirements. AI projects may involve model usage fees, content preparation and ongoing monitoring; connected tools may have their own subscriptions. We identify these dependencies in the proposal rather than treating them as free or unlimited.
We do not publish a fixed price or guaranteed turnaround for custom work. Send a short brief and we will discuss the scope, budget and timing before a proposal is agreed.
What to send us
Tell us the questions visitors ask or describe the task you repeat, step by step. Include the source of the answers, the tools involved, expected usage, information sensitivity and where a person should approve or take over.
COMMON QUESTIONS
A few useful answers.
Is the chatbot on your homepage a live AI system?
No. The homepage assistant is a clearly labelled scripted demo. A client assistant can be scoped separately around an AI model, approved content or a structured conversation.
Can the assistant use our own website content?
That can be part of the project. We first review the content, how it will stay current and which questions should be answered or passed to a person.
Can an AI chatbot always give the right answer?
No. AI output can be incorrect. We scope boundaries, test representative questions and provide fallback or human handoff options appropriate to the use case.
Are running costs included?
Development and operating costs are separate items to agree. Model usage, hosting and connected services depend on the chosen solution and usage volume.
TELL US YOUR REQUIREMENTS
Let’s build something useful.
Share your idea, intended users, must-have features, budget and preferred timing. A rough brief is enough to start the conversation.